| What is ASA?
The Automotive Service Association (ASA) is the largest nonprofit trade association of its kind, serving approximately 12,000 businesses and more than 55,000 professionals from all segments of the automotive service. ASA's mission is to enhance the automotive service profession through ongoing technical and management education. ASA provides members with access to benefits such as legislative updates, technical information and assistance.
ASA members strive to improve the image of the automotive service industry by committing themselves to quality repairs and the best possible service at a fair price. The consumer's complete satisfaction is the ultimate goal of an ASA business.
Member businesses are located throughout the country and can be identified by the red, white and blue ASA sign. 
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Code of Ethics
This establishment subscribes to the following business practices:
- To perform high quality repair service at a fair price.
- To use only proven merchandise of high quality distributed by reputable firms.
- To employ only the best skilled technicians obtainable.
- To furnish an itemized invoice for fairly priced and services which clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
- To have a sense of personal obligation to each individual customer.
- To promote good will between the motorist and members of this association.
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
- To offer the customer a price estimate for work to be preformed.
- To furnish or post copies of any warranties covering parts or services.
- To obtain prior authorization for all work done, in writing or by other means satisfactory to the customer.
- To notify the customer if appointments or completion promises cannot be kept.
- To maintain customer service records for one year or more.
- To exercise reasonable care for the customer's property while in our possession.
- To maintain a system for fair settlement of customers= complaints.
- To cooperate with established consumer complaint mediation activities.
- To uphold the high standards of our profession and always seek to correct any and all abuses within the automotive industry.
- To uphold the integrity of all members of the Automotive Service Association.
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